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Shipping Policy

This document sets out the shipping policy that applies to customers that make a purchase on the Bodystation online store. If you have any questions, please contact our customer service team via WhatsApp on +234 916 078 6471 or

Shipping Options & Delivery Costs

We offer only standard shipping.​ Delivery costs will be calculated at checkout and is dependent on delivery location.

  1. Standard shipping within Lagos - N4,000

  2. Standard shipping outside Lagos - N6,000

  3. International deliveries – Shipping costs are currently not calculated on the site and will be determined on a case-by-case basis

Express/same day delivery within Lagos is available at extra cost

Order Processing Times

All orders placed before 2 PM Monday to Saturday are processed and dispatched same day. All orders placed after will be dispatched the next business day. All orders placed on Sunday or on a public holiday will be dispatched on Monday or the next business day. Please allow for the following number of days for delivery for our standard shipping option: 

  1.  2 - 3 business days for delivery within Lagos

  2.  3 - 5 business days for delivery outside Lagos

  3.  7 - 14 days for delivery outside Nigeria

All deliveries are doorstep deliveries except customer opts for pick up at logistics providers hub. ​

Deliveries are processed within timeframes provided above but unforeseen circumstances (such as acts of God, civil disturbance etc.) may cause delays in delivery. Customers may also pick up their orders at our store within 2 business days after payment has been made. Please provide details of person picking up prior to when pick up will be made.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We do not ship to P.O. Boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information from the dispatch company. You will be able to track your package with the information provided.

Return & Exchange Policy

1. Shipping Errors

For shipping errors caused by us (sizing errors, wrong product sent), contact us by WhatsApp or email within 24 hours of receiving the order. We'll pick up and replace the item(s) and also pay for logistics. If you wish to pick up, please visit our store within 24 hours of receiving your order.

2. Returns & Exchanges

All items sold are non-refundable, however, we are able to offer conditional exchanges on items purchased from our online store (we don't offer exchanges for sport bras). We offer conditional exchanges for sizes only; we don't exchange one product for another. Exchange is subject to availability of the new size required. Please check product descriptions and make relevant enquiries about the product (if required) prior to placing your order. We reserve the right to refuse returns and/or exchanges if customer fails to make relevant enquiries prior to placing an order.

All requests for exchanges must be made within 3 days of receiving your order, and returned in same condition as purchased, with the Bodystation tag intact. For exchanges due to any reason other than shipping errors caused by us, the cost of drop off and pick up would be paid in full by the customer. We will only process a request for exchange if the product is in good condition (no tear, stains, damage) and with the Bodystation tag intact. For orders outside Lagos, we receive packages only from GIG Logistics.

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